What We Collect and Why We Hold It
When you open an account, we collect the details you provide — your name, contact number, and the payment method you use, whether that is bKash, Nagad or Rocket. Each time a deposit or withdrawal is processed through one of these wallets, a transaction record is
-
1
created and linked to your account. We hold this to verify your identity, process payments accurately and meet our internal security checks. We also collect device and session data — browser type, IP address, session timestamps — to keep your account secure and detect unusual access
-
2
patterns. We do not collect more than we need. Your payment credentials for bKash, Nagad and Rocket are never stored on our side; those transactions pass through the wallet providers' own secure flows. Data retention follows a defined period tied to account activity; if your account
-
3
is closed, we retain only what applicable rules require us to keep. You have the right to ask what we hold, request a correction, or ask us to delete data where the law in your eligible region allows it. Availability of these rights depends on local
-
4
law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.